MFA Update - Home Page | Bridgewater State University
BRIDGEWATER STATE UNIVERSITY | TECHNOLOGY UPDATE

Important: Changes to Multi-Factor Authentication

Microsoft is ending support for SMS text message authentication.

TAKE ACTION TO PROTECT YOUR BSU ACCOUNT

What's changing?

Microsoft is ending support for SMS (text message) as a method for multi-factor authentication (MFA).

MFA adds an extra layer of security to your account by requiring you to verify your identity when signing in. If you currently use text messages to verify your identity when accessing BSU resources, such as Blackboard and your BSU email, you will need to switch to another authentication method.

What do you need to do?

If you currently use SMS for MFA, you will need to update your authentication method to continue securely accessing BSU resources.

1. Microsoft Authenticator App

The Microsoft Authenticator app is the recommended replacement for SMS authentication. It allows you to verify your identity when signing in to BSU resources.

2. Synced Passkeys

Synced passkeys are another recommended authentication option that can help you securely verify your identity when accessing your BSU account.

Ready to update your sign-in method?

BSU Information Technology has provided step-by-step instructions to help you transition from SMS authentication to Microsoft Authenticator and set up a passkey.

VIEW SETUP INSTRUCTIONS →

Instructions provided by BSU Information Technology.

Will you be affected?

If you are impacted by this change, you will receive a separate message with instructions and next steps.

Need assistance?

Have questions or need help updating your authentication methods? Contact the BSU IT Service Center for assistance.

CONTACT IT SUPPORT →

Bridgewater State University

Information Technology | Multi-Factor Authentication Update

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